Terms of Service

Last updated: 27 July 2026 These Terms of Service govern your use of the Shohojatri website and mobile app (the "Service"), operated by Shohojatri. 1. THE SERVICE Shohojatri lets you book airport pickup and drop-off transfers in advance. When you submit a booking, you agree to the pickup details, destination, vehicle type, and any fare terms communicated to you at the time of booking. 2. ACCOUNTS AND VERIFICATION To book a ride, you provide a valid WhatsApp/mobile number and verify it with a one-time code. You're responsible for keeping access to that number secure, and for the accuracy of the booking details you submit. 3. BOOKINGS AND CANCELLATIONS Bookings are confirmed once accepted and assigned a driver by our team. Pickup times are approximate and may be adjusted for flight delays or traffic conditions. To cancel or change a booking, contact us or use the account dashboard before your scheduled pickup. 4. FARES AND PAYMENT Fares are agreed at the time of booking or confirmed by our team before pickup. Payment is settled directly with your driver or by an arrangement confirmed with us — we do not process card payments through the app. 5. CONDUCT You agree not to misuse the Service — including submitting false booking details, abusing drivers or staff, or attempting to interfere with the platform's normal operation. 6. LIMITATION OF LIABILITY We work to ensure reliable pickups, but we're not liable for delays or losses caused by circumstances outside our reasonable control (flight delays, weather, traffic, or force majeure events). Our liability for any claim related to the Service is limited to the value of the affected booking. 7. CHANGES We may update these Terms from time to time. Continued use of the Service after changes take effect means you accept the updated Terms. 8. CONTACT US Questions about these Terms can be sent to info@shohojatri.com or through https://shohojatri.com/.